Privacy Policy
At Aeribella LLC, d/b/a Aeribella LLC ("us", "we", "our" or the "Company"), we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.
We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:
- Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations
- Quebec Law 25
- the EU's General Data Protection Regulation (GDPR)
- Brazil’s Data Protection Legislation (LGPD)
- California's Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
- Colorado Privacy Act (CPA)
- Utah Consumer Privacy Act (UCPA)
- Connecticut Data Privacy Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy applies to the Aeribella LLC websites, domains, applications, services, and products.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-Aeribella LLC) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Processing Activities
This Policy applies when you interact with us by doing any of the following:
- Make use of our application and services as an authorized user
- Visit any of our websites that link to this Privacy Statement
- Receive any communication from us including newsletters, emails, calls, or texts / SMS
What Personal Data We Collect
When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:
- Account Information such as your name, email address, and password
- Payment Information such as your billing address, phone number, credit card, debit card or other payment method
- Demographic Data including age, gender
- Financial Information including credit card numbers
- Purchase Information specifically if personalized or unique
- Mobile device specific identifiers such as make and model, IMEI and phone number
- Location Data
When you use our products and/or features, we collect the following types of Personal Data:
- Feedback, such as customer support or product reviews
- Product information, such as serial number, product registration, licensing information
How We Collect Your Personal Data
We collect Personal Data from the following sources:
- From You: You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets.
- Third parties: We may receive Personal Data about you from various third parties, including analytics providers, social media platforms, and providers of technical, payment, and delivery services.
Third-Party Services
Our website utilizes the following third-party services which may collect and process personal data in accordance with their respective privacy policies:
- Shopify: Our e-commerce platform provider. Link to Shopify's Privacy Policy
- Tawk.to: Our live chat and customer support provider. Link to Tawk.to's Privacy Policy
Please review their privacy policies to understand how your data is handled when using these services.
International Data Transfer and Storage
Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law.
Sharing and Disclosure
We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.
For more detailed information, including your rights and how to exercise them, please refer to the full Privacy Policy on our website.
If you have any questions or concerns about these terms, please contact us using the link below or use the chat feature provided by Tawk.io.
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Designed & developed by Kyle Witeck